Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- ...you won't find one better than Matt Roberts.
“Insurance is a complex business – Matt and his team have helped us understand our options, choose the right insurance, and then support us any time we need help. If you are looking for a new insurance agent, you won’t find one better than Matt Roberts.”
- Excellent rates and customer service.
“Excellent rates and customer service. I’ve been a client since 2003 and its 2019 now, so that says a lot, but they do my commercial general liability for my business and my home and auto. Being an Erie Agent and a broker allows them to provide everything from the cheapest insurance to the very well regarded Erie branded products. Matt is a nice guy with a young family as well.”
- ...I whole heartedly recommend the Matt Roberts Agency for insurance needs.
“My wife and I recently changed our insurance to Erie through the Matt Roberts Agency. Our contact was Ms. Tiffany Johnson. She gave us superb service and even called us back to say she saved us a good deal of money.. Our homeowners is first class with replacement cost and great overall coverage. Our car insurance also saved us money. If I had to do it all over again, I would. My wife and I whole heartedly recommend the Matt Roberts Agency for insurance needs.”
- ...they are always patient, giving the best quote and very responsive.
“We were shopping for a new homeowner insurance and we received a marketing letter from Matt Roberts when he started insurance business with Erie a decade ago. We decided to give him a try, and since then all our homeowner, auto and business insurance policies are with Matt Roberts Agency because they are always patient, giving the best quote and very responsive. Just recently, the account manger Tiffany has helped us solved an urgent issue timely.”
- I had the best experience with Matt Roberts Agency, Inc.
“I had the best experience with Matt Roberts Agency, Inc. I needed renter’s insurance fast and they delivered! Tiffany was amazing, she found me the lowest price and, thanks to her knowledge and expertise, she gave me suggestions on how to set up a policy that works best for me!! You guys are terrific! I will definitely recommend you to my family and friends!!”
- I had a wonderful experience setting up insurance with Matt Roberts Agency.
“I had a wonderful experience setting up insurance with Matt Roberts Agency. Tiffany is fantastic. She led me through the entire process and answered all questions. This agency is very professional and Erie insurance is a great value.”
- Please do yourself a favor and get in touch with Matt and his team.
“I don’t have enough words in my vocabulary to describe how great Matt and his team is. I found Matt after searching ELP’s from Dave Ramsey’s website. After getting in touch with Matt and his team, they were able to save me over $1,000 on my car insurance policy. Since then, I have spent a lot of time working with Tiffany. Tiffany has been so professional, personable, and helpful with anything I have ever needed. Being that I am just recently married, she even helped my wife and I save even more on our auto and home policy. Please do yourself a favor and get in touch with Matt and his team. You won’t be disappointed.”
- There is no better pick for affordable first rate service.
“On purchasing our new home it was suggested we insure through the Matt Roberts agency in Raleigh. They have always been a phone call away with answers to our insurance questions but more importantly as advisers protecting our home and welfare. We also carried a comprehensive auto policy and other insurance with them. On moving to Massachusetts we eventually registered our cars and found Erie did not service our area. Luckily we continued to be billed by automatic deposit through Erie after buying insurance from a new Massachusetts firm.
This is where the Roberts agency and more specifically their associate Lori demonstrated the value of having an agency always willing .to go the extra mile for their clients. Although our mortgage was terminated in December, the prepaid house insurance and umbrella policies continued. She was knowledgeable enough to guide us through the cancellation and refund process for the cars and our homeowners.
Moving to the triangle area? There is no better pick for affordable first rate service.”